Service Level Agreements
Please find the SLA documents below, for more information or any queries contact us.
With CDB MIS integration (Download)
Without CDB MIS integration, AKA ‘Third Party SDS’ (Download)
Business Intranet (Download)
Latest product deliverables list for Education (Download)
Please note that your organisation may have different deliverables depending on when you purchased the package and what was agreed at the time of sale. Please contact us if you are unsure or would like additional services.
Latest product deliverables list for Business (Download)
Please note that your organisation may have different deliverables depending on when you purchased the package and what was agreed at the time of sale. Please contact us if you are unsure or would like additional services.
Sample UK Data Processing Agreement (Download)
We can provide sample data processing agreements for other regions on request. Please contact us if you would like another copy of your data processing agreement.